Contact information


We’re here to help you with your shopping experience at Lumanet.shop! At Lumanet, we value our customers and are dedicated to providing professional and responsive support for all of our products. Whether you have a question about an order, need product information, or want shipping details within the United States, our support team is ready to assist you.

Get In Touch

  • Operator: Furclearpro
  • Email: help@furclearpro.com
  • Address: 1341 West Ave, Miami Beach, FL 33139
  • Phone: +1 (305) 928-1718

Business Hours

Monday - Sunday:
5:00 AM – 10:00 PM EST
Tired of playing hide-and-seek with pet hair? Need a hand (or a paw) finding the purrfect solution to your fur-tastic problems? You've come to the right place!

Whether you have questions, suggestions, or just need a friend to vent about your pet's never-ending shedding, we're all ears (and tails). Our team of pet hair experts is eager to help - though we must warn you, they can be quite pawsome!

To get in touch with our fur-tastic team, please use the form on this page or email us at help@furclearpro.com

Before you go, here's some food for thought: What do you get when you cross a curious cat with a computer? A whole lot of pet hair between the keys! 😹

Stay pawsitive, and we'll chat soon!

Quick Help

  • Order Tracking: Please include your order number in your email for faster service.
  • Shipping: We offer Free Shipping on all eligible orders within the United States.
  • Returns: For instructions on returns, please visit our 60-Day Return & Refund Policy page.
  • Secure Payment: All transactions are securely processed in USD.